As is pretty normal at this time of year there are many “experts” and “analysts” who provide us with their thinking about the coming year. Interest Rates, Inflation, Unemployment, GDP, labor Participation Rates and so on. Several of these “white papers” have got my attention. • Digital Transformation More than at any previous time we need to move to the “contactless” shopping world. The internet. This is in part due to the ease of use that exists in internet-based shopping. It is simple and easy. How do you stack up against your competitors or the Retail Giants such as Amazon and Walmart? Did you know you can purchase OEM parts from Amazon? What does your Parts Internet-Based Ordering System look like? What is the pricing policy for on line purchases? How will you handle returns? READ FULL ARTICLE>>
