By Mets Kramer | Guest Blogger in LearningWithoutScars.com Over the past couple of years, I’ve spoken often about the Digital Dealership, a dealership with equal digital presence to the it’s physical (bricks and mortar) presence. The idea of the Digital Dealership is not to remove the need or option for a physical interaction with customers, but to support the growing demand for a more digital interaction. While the transition to or addition of more digital customer facing channels is growing, many dealers still struggle to digitize their internal operations. Working more digital or electronic is a natural desire for many dealers and their team members. Most of us spend our whole day staring at a computer screen, or 2, to transact the business in an efficient way. READ FULL ARTICLE>>
