Multi-Channel Response Options Aren’t Confusion. They’re Courtesy.

By Troy Harrison – Sales Navigator
 
I saw a post from another sales trainer yesterday that annoyed me enough to write about it. He said:
“Pick one communication channel at a time. Email, voicemail, LinkedIn InMail, and text all go to the same place. When you give me the same bad reason to respond in 2, 3, or more of these at the same time, I’m out. Pick one. Next time, try another. Less is more.”

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